Effective Date: February 12, 2022
Last Updated: June 7, 2024
This Privacy Policy explains how D&C SHOPPING (“we”, “us”, “our”) collects, uses, discloses, and safeguards your information when you visit our website https://www.dcshopping.in, or interact with our services in any other way.
By accessing or using our services, you agree to this Privacy Policy. If you do not agree, please do not use our services.
1. Information We Collect
a. Information You Provide:
We collect personal information that you voluntarily provide, including:
- Your full name
- Email address
- Phone number
- Payment information
- Order notes or queries
- This information is collected when you create an account, place an order, subscribe to communications, or contact us directly.
b. Information Collected Automatically:
We also collect certain technical information automatically through cookies and tools used by the Cookin plugin, such as:
- IP address
- Browser type and device info
- Referring URLs
- Pages viewed and time spent
- Cart and checkout behavior
2. How We Use Your Information
Your information is used to:
- Process and deliver your orders
- Send transaction emails and order updates
- Improve website functionality and customer experience
- Respond to support queries or complaints
- Send newsletters or offers if you opt in
- Prevent fraud and secure our platform
3. Legal Basis for Processing
We rely on several legal bases:
- Contractual Necessity: To fulfill your orders
- Consent: For marketing and tracking cookies
- Legal Obligation: To comply with applicable laws
- Legitimate Interest: To enhance and secure services
4. Sharing Your Information
We do not sell your personal information. However, we may share it with:
- Payment processors (e.g., Razorpay, PayU)
- Delivery and logistics providers
- Technical providers (such as Cookin plugin and website hosting services)
- Legal authorities if required by law
- Business successors in case of a merger or sale
5. Cookies and Tracking
We use cookies and related tracking tools via the Cookin plugin to:
- Keep track of your shopping cart and login session
- Analyze traffic and performance of the website
- Customize your shopping experience
You can control cookies via your browser settings. Blocking cookies may impact site functionality.
6. Data Retention
We retain personal information for as long as needed to:
- Complete your transactions
- Comply with legal and regulatory requirements
- Resolve disputes and enforce policies
After this period, your data is deleted or anonymized securely.
7. Your Rights
Depending on your jurisdiction, you have the right to:
- Access your personal information
- Correct or update inaccurate data
- Request deletion of your information
- Withdraw consent for marketing
- Request a copy of your data (data portability)
- Complain to a data protection authority
To exercise these rights, contact us using the details below.
8. Data Security
We use SSL encryption, secure servers, and access controls to protect your data. However, no method of transmission or storage is 100% secure. You are responsible for keeping your account credentials confidential.
9. Children’s Privacy
We do not knowingly collect information from children under 16. If we learn that such data has been collected, we will delete it promptly.
10. International Transfers
Your data may be transferred to and processed in countries outside your own, including India. We ensure that your personal data is handled in accordance with this policy and with adequate safeguards.
11. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices. We recommend reviewing their policies before submitting any information.
12. Updates to This Policy
We may revise this Privacy Policy from time to time. The latest version will always be available on our website, with the effective date clearly indicated. Continued use of our services implies acceptance of the updated terms.
13. Contact Us
If you have any questions or concerns about this Privacy Policy or your data, you can contact us at:
D&C SHOPPING
MG Road, Gurugram, Haryana 122002, India
📧 [email protected]